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CRM

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Russell Chubb
Author
Russell Chubb
Working at the intersection of Technology and Art.
Note

As with other pages on the russellchubb.com , this page is a work in progress.


CRM 🤝
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Meta Information 🧠
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  • Project-Type: Professional
  • My Role in Project: Front-end Developer, Back-end Developer, Communications, Planning, Design, UX/UI
Important

Given the nature of the CRM being both a professional project, as well as one that handles a large amount of PII (Personally Identifiable Information), care has been taken to ensure that I’m not surfacing any sensitive information about Meridian, or it’s external stakeholders.

CRM - Images 🖼️
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What’s the CRM’s purpose? 🎯
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The purpose of the CRM is two-fold:

  • Create a database of all Meridian’s key Stakeholders.
  • Record material interactions between Meridian and our Stakeholders.

The biggest thing sitting behind both of those bullet-points though is the ability to create a form of Organizational Memory such that it allows all Meridian staff to get on the same page when dealing with external stakeholders.

Important

Every line on this page is written by me. I do use AI assistance for the following:

  • Ideation
  • Code Generation
  • Spelling / Grammar

But the words, opinions, and bad jokes are mine.

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